100 Day No Questions Asked, Risk Free Returns

Returns & Exchanges

We want you to know that your happiness with Bruvi® is our highest priority!  If we can’t offer a solution for you that will ensure your happiness, we offer a simple, no questions asked return policy.

Bruvi® Bundles, Standalone Brewers and Accessory Returns

We offer a 100 day return policy for our brewers and accessories, allowing you plenty of time to ensure that everything is just right. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  If you decide to return your brewer for any reason, please Contact Us with your order number and details about the product you would like to return.  We will respond promptly with the return instructions.  Upon receiving the return instructions, simply return it within 100 days for a full refund or an exchange, at your option (less return shipping costs, if applicable).  Your credit will be processed within 7-10 business days after receipt of your return and will post to the credit card used to make the purchase.

B-Pod® Returns

We want you to love what you ordered from us.  If something is not right and you’re not delighted with your purchase, please let us know.  We will gladly accept returns or exchanges of any defective Bruvi Beverage B-Pod within 30 days of date of order.  Please Contact Us with your order number and details about the product in question.  We will respond promptly with the return instructions and a credit will be processed within 7-10 business days after receipt of your return and will post to the credit card used to make the purchase.

Gift Returns

Products ordered and shipped to you from Bruvi.com as a gift may be returned for a credit to the original form of payment or an exchange for product of equal value within the applicable returns period.  If the return is a result of an error (you received an incorrect or defective item, etc.) we will pay for the return shipping cost.  If you decide to return your gift for any reason, please Contact Us with your order number on the gift receipt and details about the product you would like to return.  We will respond promptly with the return instructions.  Your credit will be processed within 7-10 business days after receipt of your return and will post to the credit card used to make the purchase.

Pre-Order Returns

We offer a “no questions asked” money back refund on your Bruvi Bundle Pre-Order purchase that have not yet shipped.  If you decide to cancel your Bruvi Bundle Pre-Order for any reason, please Contact Us with your order number. Your refund request will be processed within 7-10 business days and credit will be applied to your credit card or original method of payment.

Search our shop