We offer a 100 day return policy for our brewers and accessories, allowing you plenty of time to ensure that everything is just right. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you decide to return your brewer for any reason, please Contact Us
with your order number and details about the product you would like to return. We will respond promptly with the return instructions. Upon receiving the return instructions, simply return it within 100 days for a full refund or an exchange, at your option (less return shipping costs, if applicable). Your credit will be processed within 7-10 business days after receipt of your return and will post to the credit card used to make the purchase.